Click & Collect

Click & collect protocol

Do you charge for Click & Collect?

There is no freight charge for Click & Collect orders.

 

How do I know if my item is in stock?

You can check store availability by selecting a store but using 'Select your Store' on the header or 'Select Store Please' on the product page.   This function checks the store's stock availability, and if the store does not have stock then either change the store or as we know that's not always an option, you can select to have the product delivered. 

Click & Collect is only available for New Zealand customers from Health 2000 Stores 

 

How long before I can pick up my order?
Most orders will be ready for you to pick up in store within 3-7 working days. The store will be in touch with you via phone to confirm when your order is ready for collection. NB sometimes the store may not have the product purchased and may have to get in. 

 

Where is my order processed?

All Click & Collect orders are processed within your selected store. Please note that during busy times, there maybe a delay. 

Some exclusive online deals and offers may sometimes exclude Click & Collect orders. The store may not have the product available, therefore these product have to be sent via our dispatch service. Also, some promotions are 'online orders only' so any free giveaway may not be available if you choose to pick up your order via  Click & Collect. 

 

For more information, or if you have any questions about how this process works or the progress of your Click & Collect order, please contact us on info@health2000.co.nz or call 0508 69 4325.

Need a hand?

Need some more information, or wanting a hand with something? Please feel free to email or phone us...