We ask that our customers follow these guidelines, as set out by the government:

  • Face coverings are mandatory at red and orange (unless you are exempt).
  • Sign in using the QR code or manual contact register.
  • Keep a 1 metre distance from other customers and staff. Some stores will have a capacity limit based on the maximum number of people the store can hold if each person is 1 metre apart.
  • We do not need to sight vaccine passes.
  • Please keep up healthy hygiene habits to slow the spread of the virus. Regularly wash your hands or use the sanitiser provided, and sneeze or cough into your elbow.
  • If you have cold, flu or COVID-19 symptoms, please stay home and get a test. You can order products on our website with free NZ-wide delivery on orders over $20.
  • Availability of in-store services will change depending on the colour:
  • Green: All treatments and testing can be performed, including massage and iridology
  • Orange: Close-contact treatments cannot be performed, including massage and iridology. In store testing (including hair scanning, zinc testing, blood pressure testing and consultations) can take place with appropriate distancing of 1 metre as much as possible.
  • Red: All services cannot be performed.


Thank you for your cooperation!